Terms & Conditions

Home

- Contact Us

Terms and conditions

We strive to ensure high standards and provide a first class service with each visit. However, if you are not satisfied with the quality of the finish, please inform us within 24 hours and we will return to re-clean the affected window/s, free of charge.

If your requirements change, i.e. adding additional windows to the property or changing the cleaning frequency, a new quotation may be required.

Safety is of paramount importance to us, we request that small children and pets be enclosed in the safety of the house for the duration of the clean.

We will clean any mess created by, birds, insects, and pollution, we do not, however, clean paint, cement or stickers.

We always work within the current Health & Safety legislation, but if we deem any conditions unfit or hazardous then work will not continue until conditions are improved.

Any future price increases will be at our discretion, but you will be notified in writing beforehand.

If an inside clean is required, all window sills must be cleared and awkward curtains removed before cleaning commences.

Any customer not providing adequate access to the rear of the property will only have the accessible windows cleaned, however they will be charged accordingly for this reduced service.

We will clean your windows at our agreed frequency throughout the year and regardless of the weather ensuring you have a regular and professional service from us and that includes that in the event of light precipitation we continue to work except in heavy downpours, snow or worse. When raining we will normally only use the water fed pole method as the finished results are not usually affected by the rain. However, remember that our 100% satisfaction guarantee is in place. As long as you contact us within 24 hours.

Invite a friend or neighbour to sign up to our service and after their 3rd clean, we will give you a free clean..........